FAQ

Questions people ask

Which AI models does Phillip use?

Anthropic's Claude Sonnet by default, Claude Haiku for quick questions, and OpenAI's GPT when you want a second opinion. Everyone can switch between them from the menu at the top of a conversation.

How is this different from buying ChatGPT or Claude seats?

Phillip comes set up for your company: it knows your business from day one, searches your company library, and gives you both Claude and GPT in one place. Each company gets its own private copy, and a real person at Bedford AI helps you run it. It usually costs less, too. See pricing.

Who can sign in?

People with an email address at your company domain. They sign in with their work Google account or with a one-time code we email them. You buy a set number of seats, one per person.

Do you support Microsoft 365 sign-in?

Microsoft 365 sign-in is on the way. Until then, Microsoft 365 companies sign in with an emailed code, which works with any work email.

What files can I give Phillip?

PDFs and other common documents. Attach one to a conversation to ask about it, or have an admin add it to the company library so everyone can.

Is there a usage limit?

Each person has a monthly AI usage allowance that covers typical daily work and refills every month. We watch usage, and if your team regularly needs more, we'll talk about it before anything changes.

Is my data used to train AI?

No. We use the business APIs from Anthropic and OpenAI, whose terms say they do not train on that data. The details are on our security page.

How do I add or remove people?

Your admin changes the seat count from your account page. When someone leaves, shutting off their work email stops them from signing in again, and we can end their access immediately if you ask.

Can we use our own web address?

Every company starts at yourcompany.hiphillip.com. If you would like Phillip at your own address, like ai.yourcompany.com, ask us.

Is there a free trial or a setup fee?

No trial and no setup fee. Plans start at $25 a month plus $12 per person, and monthly plans can be cancelled anytime. If you want to see Phillip before you buy, book a call.

What happens if we cancel?

Your Phillip stops at the end of the billing period. We keep your data for 30 days so you can ask for an export, then delete it.

Can Phillip answer email?

Not yet. Phillip by email, with the same company knowledge and memory, is coming. Today Phillip works in the browser on any computer or phone.

Who is behind Phillip?

Bedford AI, the AI division of Linnflux, Inc., a web and IT company in East Aurora, New York. Phillip is built on LibreChat, a well-known open-source chat app, which we host, configure and support for you.

Didn't find it? Ask a person.